Provide dedicated 1st line support to end users towards the Finance and Sourcing processes. This requires receiving and registering inquiries, solving them or referring to the relevant 2nd line teams and coordinating for solution. The result is resolved inquiries, freed-up time and thereby higher productivity for end users and service delivery teams. Supporting Processes & Tools Finance: Travel & Expense (CONCUR) Finance & Sourcing SAP/ERP Roles (MUS/CBS/EBW) Cost Center report (EBW/MUS) Sourcing: Call-off (Ericsson Buyer) Invoice-to-Payment (MUS/CBS/OCR) Supported Regions RCNA: Greater China (including HK&TW), Northeast Asia countries RASO: Australia and New Zealand, Southeast Asia countries Working place Beijing/ Wangjing Education & Experience Requirements At least a Bachelor Degree in Finance/ Economics/ Foreign Trade/ Business or similar area Business Competence Requirements Good Business Understanding Good negotiation/communicating skills English: CET-6 (580+) or TEM-8 (80+) or IELTS (6.5+) or the equivalent certificates that qualify a fluency in speaking and excellence in listening & writing. Human Competence Requirements Excellent teamwork and cooperation spirit Able to identify, analyze and solve problems independently Able to work independently Proactive learning attitude and positive towards routine & basic work 请有意者发送简历至
recruitment.etc@ericsson.com 注意:邮件命名方式 【应聘Contact Center Specialist】+姓名+院校+专业 如:张三+北京师范大学+英语 |